Frequently Asked Questions

Everything you need to know about shopping with Montu.

What is Montu's shipping policy?

We offer standard shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How can I return an item?

If you are not satisfied with your purchase, you can return it within 30 days of delivery. The item must be unworn, unwashed, and in its original packaging with all tags attached.

What payment methods do you accept?

Montu accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How do I find the right size?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my order?

Yes, once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.

Are Montu's products sustainably made?

We are committed to ethical fashion. We work closely with our manufacturers to ensure fair labor practices and utilize eco-friendly materials whenever possible.